Explore Mimo Beauty's press-on nail FAQs, covering sizing, application, reuse, UK delivery, returns and care, so you can shop with confidence.
Frequently Asked Questions
Everything you need to know about choosing, wearing and ordering your Mimo Beauty press-on nails.
Sizing & Products
1. How do I choose the right size?
Please use our Size Guide before placing your order. Available sizes are shown on each product page. For the best fit, each press-on should cover your natural nail from sidewall to sidewall without pressing onto the surrounding skin.
If you are unsure between sizes, please check the measurements in our Size Guide before ordering.
2. What if I choose the wrong size?
Please check your size carefully before opening or applying your nails.
If you believe you have ordered the wrong size, contact us at contact@mimobeauty.uk before opening or using the product. Return eligibility will depend on the condition of the product and our Return & Refund Policy.
3. Do you offer custom sizing?
Not currently. Our launch collection is available in the standard size options shown on each product page.
We may introduce custom sizing in the future.
4. What comes with my order?
Please check the individual product page for the exact contents included with your set and any application accessories supplied with it.
Application & Wear
1. How long do press-on nails last?
Wear time varies depending on your nail preparation, fit, adhesive method and daily activities.
Adhesive tabs are generally better for shorter-term wear and easier removal, while nail glue normally provides a stronger, longer-lasting hold.
Proper preparation and choosing the correct size will help improve wear time. This is also consistent with the guidance commonly given by other press-on brands.
2. Are Mimo Beauty press-on nails reusable?
Yes. With careful removal and proper care, your press-on nails can be worn again.
Reusability will depend on the adhesive used, how the nails are removed and their condition after wear. Adhesive tabs generally make repeated wear easier.
3. How do I apply my press-on nails?
Please follow our How It Works guide for step-by-step application instructions.
For the best result, make sure your natural nails are clean, dry and free from oils before applying your press-ons.
4. How do I remove them safely?
Never pull or force the press-ons off your natural nails.
Follow our removal instructions and allow the adhesive to loosen before gently removing each nail. Careful removal helps protect both your natural nails and the press-ons if you would like to reuse them.
5. Can I wash my hands or shower while wearing them?
Yes. Normal hand washing and everyday activities are fine once your adhesive has properly set.
However, prolonged soaking in water can weaken the adhesive and shorten wear time, so take extra care with long baths, swimming or extended water exposure. This is also commonly advised by press-on nail brands.
6. Will press-on nails damage my natural nails?
Press-on nails can be a gentle alternative when they are applied and removed correctly.
Avoid pulling or peeling them off forcefully, as improper removal can damage the natural nail surface.
Orders & Delivery
1. Where do you deliver?
We currently deliver within the United Kingdom only.
2. How much is delivery?
Standard UK delivery is £2.50.
Orders of £30 or more qualify for free standard UK delivery.
3. How long will my order take to arrive?
Orders are typically processed within 1–2 working days.
Standard UK delivery usually takes 3–5 working days after dispatch.
Delivery times are estimates and may occasionally be affected by courier delays, public holidays or circumstances outside our control.
4. Will I receive tracking information?
Where tracking is available, tracking information will be sent after your order has been dispatched.
You can also view your order information through your Mimo Beauty customer account.
5. Can I change or cancel my order?
Please contact us at contact@mimobeauty.uk as soon as possible if you need to change or cancel an order.
If your order has already been processed or dispatched, we may not be able to make changes. Your applicable return rights are explained in our Return & Refund Policy.
Returns & Support
1. Can I return my order if I change my mind?
You may request a return within 14 days of receiving your order.
For a change-of-mind return, eligible products must be unused, unworn and unopened, in their original packaging, with any hygiene or tamper-evident seal intact and all included accessories unused.
Customers are responsible for arranging and paying for change-of-mind return postage.
Please see our Return & Refund Policy for full details.
2. Do you offer exchanges?
We do not currently offer direct exchanges.
If your item is eligible for return, you can return it for a refund and place a new order for your preferred product or size.
3. What should I do if my order arrives damaged, defective or incorrect?
Please contact us at contact@mimobeauty.uk within 5 days of delivery where possible.
Include your order number, a description of the issue and clear photographs of the item and relevant packaging.
We will review the issue and help resolve it as quickly as possible.
This does not affect your statutory rights.
4. How do I request a return?
You can submit a return request through your Mimo Beauty customer account, or contact us at:
Please do not send any item back before receiving return instructions from us.
5. Still have a question?
Email us at contact@mimobeauty.uk and we’ll be happy to help.